Terms & Conditions
HOW TO ORDER
You can place orders directly with us through this wholesale menu or by emailing firstname.lastname@example.org. Orders can also be placed via a Yull agent or at a Trade show. Upon receiving your order, we will send you a digital invoice for the total charges around one month prior to delivery.
For new customers, payment is always by pro-forma. For second time customers we can negotiate payment terms.
Late payments are subject to a 5% late fee for every 30 days past due.
Wholesale can be quoted for in any currency. We usually deal with US Dollars, Euro and Pound Sterling.
A minimum order of £600 is required on opening. Please note that orders are subject to VAT.
There is no MOQ for re-orders throughout the season.
CHANGES TO ORDERS
Any changes or cancellation to orders must be emailed to email@example.com within 48 hours otherwise you will liable to complete the order.
METHOD OF PAYMENT
Our preferred method of payment is via bank transfer, however we do accept payment by credit card, debit card, paypal or cheque.
DELIVERY & SHIPPING
Shipping is free or charge on orders of more than 50 pairs, anything smaller will be subject to a shipping fee.
MADE TO ORDER PRODUCTS
All of our products are handmade. Due to the nature of our production method, each product may vary slightly. For made to order pieces we do require 50% of payment up front.
DAMAGES / DEFECTS
Please inspect all shipments immediately upon arrival. Please contact us at firstname.lastname@example.org within 7 days of receipt of damaged or defective shipments. Returned merchandise will be replaced with new merchandise. Returned merchandise will not be accepted if it is held for more than 15 days after receipt.
RETURNS / EXCHANGES
Wholesale merchandise may not be returned or exchanged. We only accept returns in the case of defective merchandise as noted above.
SALE OR RETURN
We do not offer sale or return.